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Total Tools is a leading Home & Garden chain in Australia. Weekly promotions are released on schedule, valid across grocery, household, and seasonal goods.
Founded in tint 1999 by Australian entrepreneur Mark Lawson, Total Tools began as a small Melbourne‑based hardware distributor specialising in power tools. Over the past two decades the company expanded its catalogue to include a full range of garden supplies, lawnmowers, and outdoor equipment. By 2010, Total Tools had opened its first retail outlet in the city’s inner suburbs, quickly gaining a reputation for competitive pricing and knowledgeable staff.
Today, the brand operates a nationwide e‑commerce platform that serves both homeowners and professional tradespeople across all states. The company also introduced a membership club in 2015, offering members exclusive discounts on high‑end equipment and free shipping on orders over $150. Its commitment to quality has earned it several industry awards, including the Australian Retailer of the Year in 2018.
Consumers appreciate the brand’s commitment to safety standards and its eco‑friendly product line, which features solar‑powered tools and recycled packaging.
As of 2024, Total Tools holds a significant share of Australia’s home & garden market, positioning itself as the most cost‑effective alternative to larger chains such as Bunnings Warehouse and Mitre 10. The brand’s strategic focus on niche products—like smart irrigation systems and modular garden beds—has attracted a loyal customer base that values innovation over bulk. Total Tools’ user‑friendly website offers a streamlined checkout, real‑time inventory updates, and a robust customer support network that includes live chat and a comprehensive FAQ section.
Its customer support services further strengthen its presence in the professional sector, ensuring that Total Tools remains a trusted name for both casual buyers and industry experts.
Total Tools is renowned for its weekly flash sales, which feature daily discounted items across all categories—from garden hoses to power tools. Seasonal bulk discounts allow shoppers to save significantly on large purchases during peak gardening timelines. The brand’s Loyalty Rewards Program awards points on every purchase, redeemable against future orders or exclusive merchandise.
In addition, the Bulk Buy Back guarantee ensures that customers receive a fair price when reselling used tools or equipment. These promotions, coupled with a price‑match guarantee, make Total Tools an attractive option for budget‑conscious buyers.
Beyond these core offers, Total Tools frequently runs bundle‑and‑save deals that combine complementary products, such as a lawn mower with a set of maintenance tools. Free delivery on orders over $200 is routinely advertised, along with a 30‑day return policy that accepts non‑defective items. The company also partners with local garden centres to offer in‑store pick‑up options for online purchases, providing flexibility for customers who prefer face‑to‑face service.
These initiatives demonstrate Total Tools’ commitment to convenience, value and customer satisfaction.
With the Total Tools mobile app, shoppers unlock instant savings that aren’t available in‑store. New users enjoy a 10 % off coupon on their very first order, while app‑only deals run weekly across categories like power tools, garden accessories and home décor. Combining the app with the in‑store scan feature also lets you compare in‑app prices against online rivalsქვამ, ensuring you always get the best deal.
The app’s push notifications keep you in the loop about flash sales, clearance rounds and exclusive bundle offers, so you never miss a chance to stretch your budget further.
Delivery is designed to fit busy Australian lifestyles. Standard delivery ships within 3–5 business days across the mainland, while a same‑day option is available for high‑demand items in major cities such as Sydney, Melbourne and Brisbane. Total Tools also matches competitor prices on every order, so if you spot a lower price on Bunnings Warehouse or Barbeques Galore, just bring the proof and we’ll bring your price down. Payment options are equally flexible – major credit cards, PayPal, Apple Pay, Google Pay, and the Total Tools Pay‑Later plan let you defer payments for up to 60 days. For more on our delivery schedule you can visit our delivery options page. Likewise, learn how the price‑match guarantee works at our price matching guide.
| Retailer | Primary Focus | Best For | Ad Day | Loyalty Feature |
|---|---|---|---|---|
| Total Tools | Tools, Home & Garden Essentials | Budget‑savvy DIYers | Every day | Total Rewards Points |
| Bunnings Warehouse | Home Improvement & Gardening | Large‑scale Projects | Wednesday | MyBunnings Rewards |
| Barbeques Galore | Barbeques & Outdoor Living | BBQ Enthusiasts | Friday | Barbeque Club Points |
| Bws | Home & Garden, Small Projects | Homeowners & Small Builders | Thursday | Bws Loyalty Cash |
Download the Total Tools app, scan items in‑store and instantly compare prices – a quick way to see if an in‑store price beats the online offer.
Total Tools stores are open Monday to Saturday from 7:00 am to 7:00 pm, and Sunday from 8:00 am to 6:00 pm. During peak periods, some outlets extend hours to accommodate busy shoppers.
The Total Rewards Points system lets you earn 1 point for every $1 spent. Points can be redeemed for discounts or exclusive member‑only deals, and you receive bonus points during promotional events.
Standard delivery ships within 3–5 business days to most of Australia. For select high‑demand items, same‑day delivery is offered in major cities such as Sydney, Melbourne and Brisbane.
Yes – we match competitor prices on every order. Simply provide proof of a lower price from a recognised retailer and we’ll adjust your final amount accordingly.
Absolutely. The app allows you to browse inventory, apply exclusive discounts, create shopping lists, and schedule deliveries, all from your smartphone or tablet.
Total Tools accepts returns within 30 days of purchase with a valid receipt. Items must be in original condition and packaging for a full refund or store credit. Online orders can be returned to a store or via pre‑paid return label.